Quality Policy
This quality policy defines a framework for the establishment, monitoring, evaluation, and achievement of our objectives, programs, and targets.
Customer service is a critical element of the quality process. To support this, all employees receive training to ensure a comprehensive understanding of quality and its impact on customer service.
To maintain a focus on continuous improvement, the quality system is periodically reviewed by senior management to ensure its ongoing relevance and appropriateness for the business. The quality system undergoes both internal and external audits on an annual basis.
Health, Safety and Environment
To accomplish this, the Company has established a just culture for reporting accidents, incidents, and near misses, ensuring that all such events are reported openly and without fear of reprisal. All reports are evaluated through an impartial process to guarantee that any lessons learned are shared with our clients and incorporated into the system for continuous improvement.
Our Company’s objectives are clearly defined, with the goal of achieving zero accidents, zero incidents, and positive feedback from customers, employees, or contractors.
We are committed to conducting our business in a safe and efficient manner, with the utmost respect for all employees and contractors. The safety and well-being of our employees, customers, and the environment are a top priority. Employees are expected to follow all health and safety protocols and act in ways that contribute to a safe, sustainable workplace.
Code of Ethics
Our company is committed to maintaining the highest standards of ethical conduct in all its operations. The Code of Ethics Policy outlines the principles and expectations that guide our actions, decisions, and behaviors in the workplace and in our interactions with clients, customers, partners, and the community.Â
We uphold integrity and honesty in all our business dealings. Employees are expected to act with transparency, truthfulness, and fairness in every situation, ensuring that we build and maintain trust with clients, stakeholders, and colleagues.
We foster a culture of respect, diversity, and inclusion, ensuring that all employees, clients, and stakeholders are treated fairly and equitably. Discrimination, harassment, or any form of unethical behavior will not be tolerated in the workplace.
We conduct our business with the highest level of professionalism, avoiding unethical practices such as bribery, corruption, or unfair competition. All business transactions must be conducted with integrity, transparency, and fairness.
Inspections and Audits
We recognize the importance of ensuring compliance with regulations governing the working and rest hours of crew and office staff to maintain operational efficiency and safety. As part of our commitment to upholding these standards, we will conduct regular audits and inspections to verify adherence to these requirements.
During the audit or inspection process, we understand that vessel, facility, and office operations must continue to function smoothly. Therefore, we will provide flexibility in scheduling these audits and inspections, making necessary adjustments to minimize disruption to ongoing activities. This approach ensures that the audit or inspection process aligns with the operational demands of the facility while maintaining a strong focus on compliance with working and rest hour regulations.
We aim to strike a balance between thorough oversight and operational practicality, ensuring that all safety and regulatory requirements are met without hindering the day-to-day operations of the vessel, facility, or office. By doing so, we aim to foster an environment of continuous improvement and compliance while also respecting the dynamic nature of our operations.
Drug and Alcohol Policy
Our company is committed to maintaining a safe, healthy, and productive work environment for all employees, contractors, and visitors. The use of drugs and alcohol in the workplace can pose significant risks to the safety, well-being, and efficiency of our operations. To mitigate these risks, we have implemented a strict Drug and Alcohol Policy that governs the conduct of all personnel while at work or engaged in company-related activities.
The company is dedicated to providing a safe and supportive workplace for all employees. We take a zero-tolerance approach to drug and alcohol misuse and are committed to fostering an environment where safety, productivity, and well-being are prioritized. Every employee plays an essential role in maintaining a safe and healthy workplace, and adherence to this policy is vital to achieving this goal.
By following this Drug and Alcohol Policy, we ensure that our workforce remains capable, alert, and fully prepared to meet the demands of their roles in a safe, efficient, and ethical manner.